Leading CXM for companies selling with e-commerce, in-store or PDF quotes.
Scale up your sales to end consumers!
Maintain the dialog with your customer. Your sales reps or customer service will have all the CXM tools they need to streamline your customer communication for effective sales. Choose a modular system with automatic follow-up, discount management, quotes with e-signature or shopping carts with checkout of Svea, Klarna and more. Built to suit you!
Scale up your sales to consumers!
Maintain the dialog with your customers. Your salespeople or customer service will have all the tools they need to create effective sales. Automatic follow-up, discounts, quotes with e-signature or shopping carts with integration to Svea, Klarna and others.
Let the statistics speak for themselves
Join our customers and invest in personalized customer relationships combined with efficient AI processes.
Via SalesByte, 98% of your customers will receive what you want to communicate.
Making your offer accessible and easy with SalesByte makes your customer more active.
48% more efficient than conventional quotes and e-signature solutions
Interactive demo of the customer experience
Make your choice below depending on whether your company quotes with shopping baskets or whether you use a PDF generator in your ERP system, for example.
For e-retailers & Shops
Increase your sales via customer service or store environment by easily providing the customer with a summary of your advice and one or more shopping baskets. The customer gets a better service experience and you get a digital second chance to follow the customer, do automated follow-up and take the order as click-and-collect or as an order with payment via existing checkout.
Examples of products sold like this with SalesByte today:
Appliances, bicycles, sofas, strollers, lawnmowers and more.
+ Create lead via modern website widget.
+ Create automatic standard offers with one or more shopping baskets.
+ Link to Meta ads.
+ Register lead via QR code in store, newspaper ads etc.
+ Algorithm for smooth distribution to sales/customer service.
+ Personalized and automatic feedback to customers.
+ Everything in one place for you and the customer.
+ Ask the customer for more information and pictures
+ Builds the personal contact.
+ Popular messaging feature for quick dialog.
+ Tracking of customer behavior.
+ Create one or more shopping baskets
+ Offer time-based discounts down to the item level.
+ Offer potential optional products.
+ Full tracking of customer interest and clicks.
+ Generate more business with automatic and personalized follow-up help via SMS and email.
+ Revise offer in real time towards the customer.
+ Notify the customer of changes.
+ Payment solution via Svea, Klarna, Zaver, Walley and others as an alternative to e-signing.
+ Order basis to ERP.
With SalesByte as a Customer Experience Platform, you give yourself and your customer the best opportunities for a successful business. With the associated API, this is done seamlessly with existing systems such as Fortnox, Business Central and others.
Contact us for for more information on integrations!
For project-selling companies
Create a single point of contact for you and your customers throughout the buying process, from the lead stage to the finished project. There are simple features you can use no matter how the dialog goes. All supported by full customer tracking and automated features such as follow-up support.
Examples of products sold like this with Salesbyte today:
Solar cells, construction, cleaning, heating solutions, attefall houses and more.
+ Create lead via modern website widget.
+ Connect to Meta ads.
+ Register lead via QR code in store, newspaper ads etc.
+ Algorithm for smooth distribution to salespeople.
+ Personalized and automatic response to customer.
+ Everything in one place for you and the customer.
+ Builds the personal contact.
+ Popular messaging feature for quick dialog.
+ Tracking of customer behavior.
+ Document folder where you and the customer can upload images and documents.
+ Mobile camera compatibility for image upload.
+ "Contact me" function.
+ Appointment booking function to easily find time for home visits, for example.
+ Question module to understand customer interest.
+ Internal team chat on the customer card for you and your colleagues.
+ Upload one or more document folders for quoting.
+ Full tracking of customer interest and clicks.
+ Generate more business with automatic and personalized follow-up help via SMS and email.
+ Sharing, printing and downloading functions.
+ Revise offer in real time towards the customer.
+ Notify the customer of changes.
+ Attach terms of purchase when signing.
+ Signing via BankID, Sign-on-screen or Simple sign.
+ Payment solution via Svea, Klarna, Zaver, Walley and others as an alternative to e-signing.
+ Creates a finalized contract with signature vouchers.
+ Seamless collaboration with your ERP and financial systems.
+ All documents stored in one place for you and the customer.
+ Customer notifications on status.
+ Oversell based on previous purchases.
+ Document folder for sharing important documents.
+ Project approval by customer.
+ CSI collection via survey mailing.
With SalesByte as a Customer Experience Platform, you give yourself and your customer the best opportunities for a successful business. With the associated API, this is done seamlessly with existing systems such as Fortnox, Business Central and others.
Contact us for for more information on integrations!
CXM for Newbies!
Let's go back to basics. CXM stands for Customer Experience Managementwhich means customer experience management. It's about monitoring, analyzing, and improving a customer's interactions with a company across the entire customer journey - from first contact to post-purchase. In other words, it's very different from a CRM. However, there are basic CRM features in a CXM too, which is great if you're a smaller business. Do you already have a CRM? No worries, the systems share data.
Let the statistics speak for themselves
Follow our customers' lead and invest in personalized customer relationships combined with efficient processes.
Via SalesByte, 98% of your customers will receive what you want to communicate.
Making your offer easily accessible and simple with SalesByte will make your customer more interested.
than conventional quotes and e-signature solutions
Choose the channel and method of quotation
Do you have customer contact through remote channels such as phone, chat and email? Or maybe you most often meet your customer physically in a store, via home visits or at trade fairs? SalesByte is built to give your customer the best experience regardless. You simply choose modules based on your needs. The same applies if you prefer to offer customers with PDF quotes or with flexible and dynamic shopping baskets.
